This introductory course identifies common responses and sources of conflict. There are five typical conflict-handling styles discussed along with effective ways to deal with conflict. A self-assessment is used to explore the predominant tendencies of individuals when dealing with conflict. Several effective conflict resolution techniques will be introduced using practical application.
This is a one-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.
To register, please visit SCEIS Central.