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The retention of valued employees is essential for an agency to achieve its mission. Failing to properly address employee turnover can lead to:

  • Direct and indirect costs associated with turnover.
  • Loss of organizational knowledge.
  • Disruption of customer services.
  • Loss of time spent training new staff.

To increase employee retention, organizations must first determine why employees are leaving. One tool to determine this is a stay survey

Once the root cause of turnover is determined, a variety of options exist for agencies to use to increase employee retention. The links below provide information about some of these options.

Employee Reward and Recognition

Critical Employees Recruitment and Retention Program Guidelines