IT Shared Services Catalog | 22 3.2 DATABASE HOSTING SERVICES SERVICE DESCRIPTION This service provides database server hosting for agency applications in the State Data Center. Databases, also known as Database Management Systems (DBMS), are supported on Admin’s virtual servers and Enterprise Storage-SAN environment. Database Hosting (IaaS on Premise) – Dedicated: Base level physical database administration services for agency customers who meet any of the following criteria: Agency uses in-house or third-party vendor(s) for managing/supporting the application environment; Agency prefers to manage the database server and have access to in-house or external database administration; Database contains restricted data; Agency requires direct back-end access to database to alter data via inserts, updates or deletes; Databases can be small or large. They can have customized structured partitions for Datafiles, Logs and Temp DB files. Multiple databases can be hosted on a single server keeping like kind databases on the same SQL server. This is an Infrastructure as a Service (IaaS) on Premise offering giving the customer greater control over the management of the server. This offering leverages a dedicated Microsoft SQL database platform. Database Setup: If an agency requires initial limited help preparing a database or database server for initial setup to meet specific guidelines for a project, a database administrator (DBA) can be allocated to assist. Database – Legacy Isolation: If an agency is unable to use a vendor-supported database version or system, Admin will assign this service offering to the agency. These database management systems are hosted on isolated infrastructure and configured to help mitigate security risks. The database and its applications are supported by the agency. Admin will determine an agency’s need for this service offering on an exception basis, as this offering is not orderable by agencies. SERVICE NOTES Full agency database migrations into the State Data Center are not included in this service. This service uses Microsoft- supported versions of Microsoft SQL Server Databases If an agency requires application database administration, Admin can recommend qualified consultants for the agency to contact. Customers must also purchase Enterprise Storage and one of the Virtual Servers offerings. Contact Admin to help determine which database offering will best meet agency business needs. All services are delivered in compliance with state of South Carolina Information Security policies, as presented in SCDIS- 200. Note: This offering is not an orderable offering by agency customers. It is available at Admin’s discretion as an exception to the standard.