IT Shared Services Catalog | 37  Admin conducts periodic disaster recovery (DR) tests and will engage customer agencies as appropriate to participate in the tests.  The standard patching maintenance window is Sunday, from 7-10 p.m. Patches are applied 10 days after release. Patches are occasionally applied sooner based on the risk of the unpatched vulnerability.  Mainframe storage is required for the mainframe service. Mainframe storage is provided in this service (Mainframe Storage is currently separate from Enterprise Storage — SAN) and is charged separately.  Mainframe-based data replication and infrastructure disaster recovery is included in this service. LPARs will automatically failover to the disaster recovery data center if a disaster incident is experienced at the primary State Data Center. Agency customers are responsible for restarting their individual applications that reside on the impacted LPAR after a site failover (if required by the application). SERVICE RATES Service Offering Cost Mainframe Hosting Services Contact ARM Agencies should contact their Agency Relationship Management (ARM) representative or the Program Management Office ( for additional information or to acquire these services. ADDITIONAL SERVICE NOTES ADDITIONAL INFORMATION