In an environment of limited resources, supervisors must know how to bring out the best in employees and continue to meet high productivity and quality standards. This course includes the following topics:

• The Role of the Supervisor
• Interviewing and Selection
• Goal Setting
• Performance Management
• Building Positive Working Relationships
• Developing Others
• Delegation
• Motivation
• Evaluating Employees
• Advocating for Employees
• Diagnosis of Performance Problems
• Substandard Performance and Progressive Discipline
• Alternative Dispute Resolution

To register, please visit SCEIS Central.