Description

A supervisor in the role of a coach encourages, corrects and challenges individual employees and teams. Enhance your skills in interacting with employees and peers by learning and practicing valuable coaching tools and techniques. By practicing coaching skills on a one-on-one basis, you will maximize employee performance and achieve results.

Fee

$180

Schedule Information

This is a two-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

This introductory course identifies common responses and sources of conflict. There are five typical conflict-handling styles discussed along with effective ways to deal with conflict. A self-assessment is used to explore the predominant tendencies of individuals when dealing with conflict. Several effective conflict resolution techniques will be introduced using practical application.

Fee

$140

Schedule Information

This is a one-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

Employees, from frontline staff to high-level managers, are called upon to deliver presentations. You will be successful if you have learned to convey expertise, confidence, authority and organization to an audience. Reduce your anxiety about public speaking and start delivering winning presentations that are remembered for the right reasons.

Fee

$180

Schedule Information

This is a two-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

In an environment of limited resources, supervisors must know how to bring out the best in employees and continue to meet high productivity and quality standards. This course includes the book "Why Employees Don't Do What They're Supposed to Do and What to Do About It" by Ferdinand F. Fournies.

Topics include:

• The role of the supervisor.
• Interviewing and selection.
• Goal setting.
• Building positive working relationships.
• Developing others.
• Delegation.
• Motivation.
• Evaluating employees.
• Advocating for employees.
• Diagnosis of performance problems.
• Substandard performance and progressive discipline.
• Alternative dispute resolution.

Fee

$300

Schedule Information

This is a four-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

Team Skills is geared toward helping employees build and contribute to effective group performance. Participants learn how to be more effective team players by understanding team player styles, improving their meeting management skills, developing techniques for observing group dynamics and using effective problem-solving and decision-making methods.

Fee

$180

Schedule Information

This is a two-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

Each day brings new urgencies that compete for our attention. Texts, emails, calls, meetings and more, all converge on our already full schedules. The result is a sense of being busy without being productive, which often leaves people feeling burned out and unfulfilled. The sheer volume of daily distractions threatens our ability to think clearly and to make wise decisions about what is important.

The 5 Choices to Extraordinary Productivity empowers people with clear discernment to avoid distractions and to accomplish the goals that matter most in their professional and personal lives. Supported by science and years of experience, The 5 Choices not only produce a measurable increase in productivity, but it also provides a renewed sense of engagement and accomplishment. 

Prework

Approximately two weeks before attending this work session, you will receive information on completing the 5 Choices Benchmark assessment. This is a quick 26-question assessment that provides data on your personal productivity and shows you how you compare with others around the world.

Fee

$210

Schedule Information

This is a one-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.

Description

This course will teach participants a framework for personal effectiveness, sharing skills to grow both personally and interpersonally. Participants will learn how to make better choices about how they spend their time and energy and also learn how to work more effectively with others to achieve better results. Participants will leave class with the knowledge of different practices they should consistently incorporate into their lives to truly be effective.

Participants learn to:

• Assume full accountability for the results. 
• Identify what matters most in their work and personal lives.
• Prioritize and achieve their most important goals, instead of constantly reacting to urgencies.
• Collaborate more effectively by building relationships of trust and mutual benefit.
• Effectively communicate in all aspects of their lives, including the digital world.
• Approach problems and opportunities with creative collaboration.
• Integrate continuous improvement and learning. 

Fee

$225

Schedule Information

This is a one-day class. Select Calendar of Courses by Course Name to view a list of dates or view the scheduled offerings in SCEIS Central.

Registration Information

To register, please visit SCEIS Central.