Provides administrative support with a moderate level of individual and/or customer accountability.
Incumbents perform secretarial and paraprofessional administrative duties. Work is generally routine and restricted in complexity when compared to professional level administrative duties; however, incumbents exercise discretion in applying policies and procedures. Incumbents may function as lead workers or as first-line supervisors of clerical workers.
Performs driver and motor vehicle services, such as administering written exams, issuing driver's licenses, registering and titling vehicles and managing public inquiries. Operates word processing equipment to compile, type, revise, combine, edit, print and store correspondence, reports, records and other documents. Plans and evaluates the activities of a clerical staff. Performs a variety of administrative support and advanced office duties, such as typing, filing and stenography. Coordinates workshop activities in institutions for physically or mentally challenged residents. Processes personnel transactions; compiles and maintains personnel records. Prepares, edits and proofreads informational materials. Compiles and maintains records of quantity, type and value of property, equipment and material supplies. Evaluates college transcripts and credits for teacher certification. Elicits, verifies and records information from members of the public.
Knowledge of laws, regulations and policies relevant to the agency of employment. Knowledge of word processing centers and/or current office management practices. Knowledge of grammatical rules, clerical formats and/or journalistic principles. Knowledge of behavioral characteristics of the physically or mentally challenged. Knowledge of basic training principles and techniques. Knowledge of methods and procedures of microfilm photography. Knowledge of medical terminology and classification. Knowledge of legal terminology and court procedures. Ability to schedule workloads, establish routing systems and maintain billing records. Ability to deal effectively with the public in handling inquiries and communicating information.
Some positions assigned to this class require a commercial driver's license.
A high school diploma. Related clerical experience may be substituted for a high school diploma.