Class Code:
BA10
General Nature of Work

Operates telecommunications or radio equipment to provide operator or dispatch services.

Guidelines for Class Use/Distinguishing Characteristics

This class consists of entry- and journey-level positions which may involve lead worker functions.

Examples of Work

Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Knowledge, Skills and Abilities

Knowledge of the procedures and practices associated with the operation of modern communications systems. Skill in the operation of complex electronic communications equipment. Ability to function effectively during emergencies and periods of heavy communications traffic. Ability to understand and follow instructions. Ability to speak clearly and concisely. Ability to communicate information accurately and unambiguously. Ability to oversee the work of others.

Minimum Requirements

A high school diploma.

Fed Category:
E6
Pay Grade:
GEN02
Salary:
Minimum:
$26,928.00
Midpoint:
$33,660.00
Maximum:
$40,392.00
BACK
THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.