Develops, plans and directs programs involving voice and data communications systems.
This class consists of positions having managerial responsibility.
Directs activities associated with voice and data communications; establishes and enforces standards and security measures; analyzes trends in application technology and evaluates alternative local solutions. Directs the monitoring and measurement of system performance and capacity. Serves as liaison with state communications system representatives and communications vendors. Provides user training and customer service for voice and data communications systems. Supervises the installation, testing, maintenance and repair of all communications equipment in an assigned geographic area. Oversees the design, construction and implementation of special circuitry and communications system projects.
Knowledge of voice and data communications equipment, systems and technologies. Knowledge of applicable FCC and other rules, regulations and policies. Ability to communicate effectively. Ability to oversee the work of subordinate technical and nontechnical staff.
Some positions require the possession of a valid driver's license.
A high school diploma and journey-level work experience in the maintenance and repair of electronic communications equipment, in telecommunications or computer operations. An associate degree in a technical communications discipline may be substituted for the required experience.