Performs professional duties in one or more student services program area.
Positions in this class are responsible for managing or providing assistance in the more complex financial aid, student advisement, student counseling, registration, admissions, housing and other student service programs. Some positions are responsible for multiple program areas or a major component of a large program area.
Assists in the design, development and implementation of student services programs; recommends changes in policies and procedures to improve programs. Establishes policies and procedures in conjunction with institutional management. Advises and counsels students in financial aid, admissions, registration, housing, academic, vocational and related areas. Interviews students to obtain information for referrals, placements or research; develops and maintains confidential records and reports. Provides advice and guidance to various student clubs and organizations; monitors student events and activities to ensure compliance with campus rules and regulations. Conducts workshops on resume writing, interview techniques, job search procedures, leadership development, financial management and human development. Prepares speeches and articles concerning campus and program activities; serves as a campus and community resource person for special events and projects. Manages conference center, recreational facilities, residential facilities or other campus facilities. Develops long-range plans and objectives for assigned student services program area(s). Assists in the development and monitoring of all budgetary matters for assigned student services program area(s).
Knowledge of the policies and procedures affecting the assigned program area(s). Knowledge of the basic principles and theories of student development and educational administration. Knowledge of the techniques of individual and group counseling. Knowledge of public relations, facility management and food service support. Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public. Ability to identify, develop and implement programs and activities that will benefit the campus community. Ability to provide supportive counseling for a wide range of student problems and concerns. Ability to supervise and evaluate personnel. Ability to develop budgets and monitor expenditures.
A bachelor's degree and experience in student services programs.