Under direct supervision, provides entry-level case management coordination services to assigned caseload of clients.
This is an entry-level position.
Provides general case management assistance to clients. Makes appointments or referrals to service providers. Assists team members in planning services based upon needs assessments. Reviews, collects, and evaluates case documentation. Provides transportation for clients as directed by area supervisors.
Ability to record information and prepare written reports. Ability to communicate effectively, both orally and in writing. Ability to develop and maintain good relationships with clients and their families, co-workers, staff, and providers. Knowledge of basic health and safety practices and procedures.
Some positions require the employee to travel to multiple locations within a workday. Employees are subject to being on-call during non-business hours.
A high school diploma or equivalent. Related experience is preferred.