Performs a variety of complex administrative support or technical support duties.
Incumbents may perform some secretarial and paraprofessional duties, but job duties primarily involve the performance of administrative tasks. Work generally requires individual discretion in the interpretation and application of policies and procedures within a specified area. Some incumbents supervise a clerical or technical staff.
Directs the activities of the purchase and sale of goods for the operation of a canteen or campus bookstore, or other retail stores. Researches, processes and documents medical claims. Provides assistance to attorneys, such as performing legal research and drafting and proofing legal documents. Plans, coordinates and/or performs standard management support service activities for a program, department or agency, such as fiscal, personnel, procurement, data or supply functions. Evaluates credentials to determine if certification requirements are met for a specific occupational area, such as law enforcement officers or teaching. Conducts inspections and audits to ensure compliance with laws and regulations governing outdoor advertising, junkyard control, vegetation maintenance or the issuance of wildlife licenses. Assists in directing the functions of a micrographics program, such as film processing, quality Coordinates production, develops program schedules or writes scripts for a variety of public media projects. Plans and coordinates medical services, such as the admission and discharge of patients, the maintenance of complete medical history files, or guest relations. Schedules flights and dispatches aircraft.
Knowledge of bookkeeping, merchandising and applicable sales principles and practices. Knowledge of the principles, policies and practices of office management. Knowledge of applicable terminology and research practices. Knowledge of relevant laws, regulations, policies and organizational functions. Knowledge of flight operations. Skill in microfilm photography. Skill in the operation of a motor vehicle. Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals. Ability to communicate effectively. Ability to train other employees. Ability to deal courteously and effectively with the public. Ability to exercise judgement and discretion in interpreting and applying policies and procedures.
Some positions require a valid driver's license and a good driving record.
A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.