Employees in this class serve as consultants supporting the employee relations function and may manage the employee relations function and subordinate employees supporting this function.
These employees have specialized knowledge and skills related to employee relations and operate under limited supervision and have decision-making authority within established policies and guidelines.
Investigates and researches complaints of discrimination, harassment, grievances and other employment issues or conflicts. Complaints may arise from employees, management, federal/state agency inquiries and concerns from the public. Follows up in a timely manner with all parties and works towards finding solutions to resolve issues. Disseminates appropriate information to employees and takes appropriate corrective action when necessary. Counsels and advises managers and employees to resolve problems; properly documents all investigations and actions. Researches issues, formulates policy alternatives and proposes strategies to improve the effectiveness of human resources management in state government.
Knowledge of principles and practices of human resources management. Knowledge of the policies and procedures of the agency. Knowledge of federal laws and state regulations affecting human resources management. Knowledge of management and organizational concepts. Ability to establish and maintain effective working relationships. Ability to analyze needs and resources and to recommend and communicate solutions effectively. Ability to exercise judgment and discretion in applying and interpreting a variety of policies and procedures. These employees have specialized knowledge and skills related to employee relations and operate under limited supervision and have decision-making authority within established policies and guidelines.
A bachelor’s degree and relevant human resources experience. A master’s degree in human resources management may substitute for the required experience.