Responsible for planning, designing, installing, configuring, maintaining, and troubleshooting complex network systems.
This class is intended to be used as the second level of management responsible for network systems.
Identifies resources required for network designs including upgrades, expansions, and enhancements. Configures and installs network hardware and software to meet requirements and conform to technical design standards. Analyzes network efficiency by conducting network tests and running diagnostics to forecast performance thresholds. Monitors and reports on network traffic, usage, and performance. Reviews network changes and trends in order to forecast future needs. Identifies and corrects highly complex network problems. Makes design recommendations at the various network levels. Determines feasibility, cost, equipment needs, and time constraints/allocations for assigned projects. Develops strategic direction of the infrastructure for both the current environment as well as anticipating future needs. Leads multiple complex projects.
Knowledge of moderately complex computing and networking methodologies and technologies. Knowledge of networking needs in a virtual environment. Strong planning and project management skills. Ability to troubleshoot problems. Strong interpersonal, communication, and technical skills. Experience in systems administration including servers and desktops. Knowledge of capacity planning, monitoring tools, and mobile device management. Knowledge of local and wide area networking, firewalls, switches, wireless technology, and Internet protocols.
A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.