Plans and directs one or more large and comprehensive student services programs.
This class is used for positions responsible for managing a major comprehensive student services program. Positions in this class may be responsible for directing multiple student services programs. This class may be used as an assistant or associate director in student services.
Plans, develops, implements, monitors, and evaluates the assigned student services program(s). Establishes policies and procedures in conjunction with institutional management; interprets and alters institutional policy within broad guidelines and ensures that such policy is implemented. Establishes an effective communications program with institutional personnel in all matters relating to the assigned student services program(s). Develops long-range plans and objectives for the assigned student services program(s). Counsels individuals and groups concerning institutional policy, procedures and regulations. Develops budgets and monitors all budgetary matters for the assigned student services program(s). Coordinates data processing procedures related to the assigned student services program(s). Validates and controls all requests for reports concerning student information; conducts research related to assigned program(s).
Knowledge of the principles and theories of student development and educational administration. Knowledge of the policies and procedures affecting the assigned program area(s). Knowledge of the techniques of individual or group counseling. Knowledge of public relations, facility management, fiscal management, personnel administration, and food service support. Ability to establish and maintain effective working relationships with students, parents, faculty, staff, and the general public. Ability to interpret laws, rules, and regulations governing the operation a state agency. Ability to identify, develop, and implement programs and activities that will benefit the agency. Ability to provide supportive counseling for a wide range of student problems and concerns. Ability to supervise, train, and evaluate personnel. Ability to communicate effectively.
A master's degree and experience in student services programs.