Directs and manages a medical facility or unit within a medical facility.
This class is typically the first level of management within the healthcare administrator series and used for employees who manage a small to medium unit or facility. The classification of a healthcare administrator in an agency is also determined by factors such as the size of the medical facility or unit, the number staff in the medical facility or unit, and the agency’s organizational structure as a whole.
Plans, implements, and administers programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing, and physical plant staff. Establishes objectives and evaluative or operational criteria for units managed. Develops and implements organizational policies and procedures for the facility or medical unit. Directs or conducts recruitment, hiring, and training of personnel. Directs, supervises, and evaluates work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. Establishes work schedules and assignments for staff, according to workload, space, and equipment availability. Maintains computerized record management systems to store and process data, such as personnel activities and information, and to produce reports. Conducts and administers fiscal operations, including accounting, budgeting, authorizing expenditures, establishing rates for services, and coordinating financial reporting. Maintains awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, and health insurance changes. Reviews and analyzes facility activities and data to aid planning and risk management; and to improve service utilization. Manages change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care. Monitors the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services. Inspects facilities and recommends building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations. Develops instructional materials and conducts in-service and community-based educational programs. Prepares activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. Maintains communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning. Consults with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources management, leadership, and coordination of people and resources related to healthcare administration. Knowledge of principles and processes for providing quality healthcare services including needs assessment, meeting quality standards for services, and evaluation of patient satisfaction. Knowledge of administrative and office procedures and systems such as word processing, managing files and records, transcription, designing forms, and workplace terminology. Knowledge of principles and procedures for personnel recruitment, selection, and training. Knowledge of laws, government regulations, and agency policies related to healthcare administration. Ability to communicate effectively both orally and in writing.
Some positions may require an advanced degree such as a master’s degree in healthcare administration.
A bachelor's degree and relevant experience in healthcare administration.