Retaining valued employees is essential for an agency to achieve its mission. Failing to properly address employee turnover can lead to:
- Direct and indirect costs associated with turnover.
- Loss of organizational knowledge.
- Disruption of customer services.
- Loss of time spent training new staff.
To increase employee retention, organizations must first determine why employees are leaving. One tool to determine this is a stay survey (.pdf).
Once the root cause of turnover is determined, options are available to assist agencies with increasing employee retention. The links below provide information about some of these options.
Employee Reward and Recognition
Critical Employees Recruitment and Retention Program Guidelines (.doc)