IT Shared Services

The Department of Administration provides a variety of secure, reliable and cost-effective information technology (IT) shared services and infrastructure that ultimately empower agencies to deliver more responsive services to the citizens of South Carolina.

IT Shared Services offered include Workplace Services, Network Services, Hosting Services, Enterprise Storage Services and a host of Admin-brokered services. 

Service Desk

Admin’s Service Desk provides a single point of contact for reporting and facilitating all IT-related service requests, issues and outages. Service Desk representatives are ready to serve 24 hours-a-day, seven days-a-week, 365 days-a-year and may be reached via email or phone call.

Contact the Service Desk

To submit a service request or to report an incident or outage, please contact the Service Desk:

Palmetto 800

The South Carolina Statewide 800 MHz Radio and Mobile Data System, known commonly as Palmetto 800, is South Carolina’s statewide public safety radio system, designed to provide reliable and interoperable communications for first responders and public safety agencies across the state.

Incident Response

Admin's Division of Information Security is pleased to provide standards and guidelines for information security and privacy incident response to all state agencies. To access the desired information, please select the appropriate link below.

Standards and Guidelines

The following documents outline the state’s standards for information security and privacy incident response and guidelines for developing agency incident response plans.

Information Security and Privacy

Admin's Division of Information Security (DIS) is responsible for a variety of statewide policies, standards, programs and services related to cybersecurity and information systems, including the statewide coordination of critical infrastructure information.

The Enterprise Privacy Office (EPO), which is part of the Division of Information Security, is responsible for advising state agencies on managing personal information, as well as establishing, assessing and enhancing privacy protection policy, training and compliance measures.

Technology Services

Admin's Office of Technology and Information Services (OTIS) oversees the state’s federated model for implementing, enhancing and protecting information technology (IT) resources and the utilization of IT shared services across agencies. This centralized focus ensures governance and oversight while requiring agencies to implement standardized technologies and information security policies and guidelines.

Public Auctions

Surplus Property disposes of select property through public auctions, Government Services Administration (GSA) auctions and sealed bids. Click on the below links to view all currently available auctions.

Public auctions: (All public, in-person auctions have been cancelled until further notice.)

GSA auctions  

Sealed bids: (No sealed bids at this time.)