Admin provides a variety of information technology, security and privacy-related guidance for agencies throughout the state. Such guidance — which includes governance, strategies, policies, procedures, standards, guidelines and other resources — is designed to allow agencies to provide secure, efficient and responsive services to the citizens of South Carolina.
Admin uses an array of forums to provide input to and oversight of various enterprise technologies. These include the following:
The combined mission of Admin’s Office of Technology and Information Services (OTIS) and the Division of Information Security (DIS) is to facilitate the delivery of technology, security and privacy-related services and solutions to governmental entities throughout the state while seeking to improve its services in the most secure, efficient and cost-effective manner.
OTIS and DIS are pleased to be able to offer the resources listed to the right to help support agencies in their information technology endeavors.
Cloud computing is the on-demand delivery of computing resources such as servers, software, storage and databases offered over the internet and managed by a third-party provider.
The South Carolina Cloud Services, the first such offering of its kind at this level in the state, uses a secure, reliable, agile and cost-effective platform to provide a wide variety of benefits for participating agencies. Such benefits include reduced IT costs, operational excellence and an emphasis on innovation and enhanced accessibility.
The Department of Administration provides a variety of secure, reliable and cost-effective information technology (IT) shared services and infrastructure that ultimately empower agencies to deliver more responsive services to the citizens of South Carolina.
IT Shared Services offered include Workplace Services, Network Services, Hosting Services, Enterprise Storage Services and a host of Admin-brokered services.
Admin’s Service Desk provides a single point of contact for reporting and facilitating all IT-related service requests, issues and outages. Service Desk representatives are ready to serve 24 hours-a-day, seven days-a-week, 365 days-a-year and may be reached via email or phone call.
To submit a service request or to report an incident or outage, please contact the Service Desk:
The South Carolina Statewide 800 MHz Radio and Mobile Data System, known commonly as Palmetto 800, is South Carolina’s statewide public safety radio system, designed to provide reliable and interoperable communications for first responders and public safety agencies across the state.
Admin's Division of Information Security (DIS) oversees cyber incident response under the South Carolina Statewide Information Security Program in partnership with the affected agencies. DIS determines the level of engagement and direct oversight to be most prudent for an incident. The end goal is always the same: a collaborative and well-coordinated defense of the state, its interests and its citizens.
To Report Suspicious Cyber Activity: