This course will teach participants a framework for personal effectiveness, sharing skills to grow both personally and...

Each day brings new urgencies that compete for our attention. Texts, emails, calls, meetings and more, all converge on our...

In an environment of limited resources, supervisors must know how to bring out the best in employees and continue to meet high...

In an environment of limited resources, supervisors must know how to bring out the best in employees and continue to meet high...

In an environment of limited resources, supervisors must know how to bring out the best in employees and continue to meet high...

Employees, from frontline staff to high-level managers, are called upon to deliver presentations. You will be successful if you...

A supervisor in the role of a coach encourages, corrects and challenges individual employees and teams. Enhance your skills in...

This introductory course identifies common responses and sources of conflict. There are five typical conflict-handling styles...